SHOP app buyers important information

 

If you are utilizing the “SHOP” app to purchase your nail set from Claws. By Lauren, it is crucial to complete specific steps within one hour of your purchase to ensure your order is processed without cancellation. Failure to adhere to this timeframe may result in your order being canceled.

To finalize your order, please send an email to Contact@clawsbylauren.com with the following information:

  1. Length & Shape: Specify the desired length and shape of your nail set. It is important to note that you must have already sized your nails using the corresponding sizing kit or selected the sizing option at the time of your order.
  2. Nail Sizes: If you have not previously submitted your nail sizes via our website, please include them in your email. If you have already provided this information, you may skip this step.
  3. Finish Type: Indicate your preferred finish type, if applicable. Options include Glossy or Matte. Please be aware that Matte finishes are not available in chrome, glitters, or cat eye styles.

Upon receiving your email, Claws. By Lauren will respond to confirm receipt and may ask any additional questions necessary to complete your order. It is essential to provide accurate information to avoid any delays in processing your order.

Thank you for your attention to these details, and we appreciate your cooperation in ensuring a smooth transaction.

If ordering a Build Your Own French Tip Set You will need to provide the following information:

  1. Length & Shape Nail Option (must already be sized in this option or have purchased the corresponding sizing kit with current order)
  2. Base Color Option
  3. French Design Option
  4. Tip Color Option
  5. Nail Sizes (if you’ve already submitted these via our website you can skip this step)

If you are ordering a Build Your Own Solid Set/Bundle & Save

  1. Length & Shape you want your set in (must already be sized in this option or have purchased the corresponding sizing kit with current order)
  2. Name of color(s) you would like you set done in. If you are wanting a mix-n-match set be specific of which color on which finger
  3. Nail Sizes (if you’ve already submitted these via our website you can skip this step)